Group Manager - Food and Beverage

Position Title

Group Manager - Food and Beverage

Location

Nationwide, MI 48098

Job Summary

The Group Manager for Food & Beverage will oversee and direct the specialty banking activities of the group. This role requires a deep understanding of the food and beverage industry, sectors, and the specific needs of clients. Responsible for the management of a team who focuses on new business development, portfolio management, credit quality and overall relationship management of their assigned portfolio of customers. Ensures the generation of revenue by cultivating account relationships and ensuring strong credit quality thresholds are met. Responds to escalated, complex or challenging relationships/transactions.

Pay Range: $167,332 - $263,433.00Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

• Relationship Management/Revenue Generation: Infuses the team’s network of clients and centers of influence with fresh prospects at any time in order to expand opportunities. Serves as an escalation point for any and all client relationships, addressing any issues and removing obstacles to ensure a smooth and beneficial transaction. Personally, manages client relationships as needed or deemed necessary. Assists team with generating revenue, deposit gathering and fee production. Works with product partners on cross-sell efforts to deepen relationships and improve profitability.

• Management of the Team: Monitors and coaches performance of team members, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved (including sourcing deals personally if needed). Takes corrective actions if goals are not being achieved and leverages expertise and knowledge to develop an outstanding team. Attracts, develops and coaches a successful sales team. Responsible for hiring, training, development, and handling of salary administration, performance reviews, and employee relations issues.

• Strategic Planning: Partners with Banking management and cross functionally to create a strategic plan for the Food & Beverage Group. Establishes key performance indicators (KPIs) and metrics to measure success. Creates action plans to ensure the achievement of the plan including setting and tracking individualized goals for each team member in regards to production and revenue, and forecasting results for management based on existing pipelines. Monitors industry trends, market dynamics and competitive landscape to identify opportunities for growth. Collaborates with product teams to develop and enhance specialty banking products and services to meet the evolving needs of clients.

• Cedit Quality: Ensures the team proactively monitors the credit quality of their portfolios through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting and properly analyzing financial information. Partners with the credit team to recommend and take appropriate corrective actions as needed.

• Responsible for talent management functions including; employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

• Performs special projects, and additional duties and responsibilities as required.

• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Required Qualifications:

• Education level required: Undergraduate Degree (4 years or equivalent) or High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent with 15 years of experience.

• Minimum experience required: 15 Years in commercial banking.

• Experience specific to Regional Specialized Industries lending.

• Excellent interpersonal and verbal and written communication skills.

• Knowledge of regulatory compliance requirements. Ability to stay abreast of industry trends, as well as legislation and regulations that impact the business.

• Strong negotiation skills.

• Knowledge of financial analysis; credit analysis skills.

• Strong relationship management and business development/sales skills.

• Excellent customer service and community relations skills.

• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.

• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.

• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

• Some travel required depending on market.

• Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.